Unlike every other city we serve – and despite already holding a license with Hennepin County – the City of Minneapolis requires our company to obtain an additional, city-specific license in order to operate within its limits.
This license comes with a significant cost, both financially and administratively. The time and resources needed to obtain and maintain compliance take away from our ability to focus on what matters most: providing prompt, reliable service to our customers.
To offset these added expenses, we’ve made the difficult decision to implement a surcharge for services provided within the City of Minneapolis. This decision was not made lightly, and we genuinely wish it were not necessary.
We appreciate your understanding and continued support.